Home » Another successful switch solicitors case: £5,000 becomes £10,000.

Another successful switch solicitors case: £5,000 becomes £10,000.

May 31, 2016,
Andrew Gray,

Given our expertise in representing personal injury clients who aren’t happy with their current solicitors, since our inception we have seen a variety of poor practice by other personal injury lawyers. In our experience, usually people want to switch solicitors because – unbeknownst to them at the outset of the claim – they are being represented by a paralegal rather than a solicitor. However, in the case of our easiest victories our client was being represented by a very experienced solicitor who significantly undervalued our client’s claim.

The accident circumstances

Our client was an air steward who broke his tooth on a solid object which had somehow found its way into his salad. The salad was provided by the airline. The air steward contacted his trade union who referred him to the appointed trade union solicitors.

What was a very simple case in terms of both legal liability (blame) and quantum (value) somehow rumbled on for two and a half years until, finally, the trade union solicitors advised their client that they must take the other side’s Part 36 offer of £5,000. The trade union solicitors told the air steward that unless he accepted the £5,000, then they would stop acting for him.

Instinctively the air steward knew that the offer was a poor one. As a result of our reputation for fiercely representing other cabin crew the air steward switched solicitors to us. We had already advised the air steward that the claim was worth £10,000.

What Truth Legal did to increase the offer

We represented the air steward. Within the space of three weeks the offers increased from £5,000 to £8,500 and then, eventually, to £10,000. We only needed to write a few letters. No additional medical evidence was required. All we needed to do was to accurately quantify the claim.

On our unambiguous, clear advice our client accepted the £10,000. There was no need to go to court. The cheque arrived within 14 days.

When to switch solicitors

If you are thinking about switching solicitors, please contact one of our specialist personal injury solicitors (not a paralegal in a call centre). You do not need to tell your current solicitor (or paralegal) that you are getting a second opinion and we promise that we will never contact your solicitors unless you instruct us in writing to apply for your file. We will need to see all the key documents in the case and we will also need to speak or meet you at a time convenient for you. We will not recommend that you move your case to us unless it is likely to be in your best interests to do so. The review of your claim is free and no-obligation.


Share This Post

Share on facebook
Share on twitter
Share on linkedin
Share on email
Share on print

Some of our related posts

We’re not like
other law firms

Ethically driven

Truth Legal was founded on the idea of putting ethics at the centre of legal services. 

Indeed, ethical working is at our core: in treating people fairly, being open and honest, and taking social responsibility. To that end, Truth Legal sponsor a large section of woodland near Harrogate, planting a tree for every one of the clients we represent.

Real lawyers, real people

We believe a good lawyer shouldn’t just offer technical expertise, but a real understanding of what you’re going through and how best to help you. 

Above all, our team are dedicated to their clients – whether that is guiding them through legal complexities, securing compensation, or simply fighting for what’s right.

We won’t blind you with jargon – we give advice clearly. And when technical terms can’t be avoided we explain them in full.

Exceptional service

In contrast to some firms, we don’t overload our lawyers with cases. Our team provide clients with a more personal service, meaning we can dedicate adequate time to your matter.

Just read our client reviews to see what a difference this can make.

Fill out our quick online form with your details and we’ll come back to you


© 2022 Truth Legal Ltd is registered in England & Wales (08031477), VAT Registered (135 2552 31),
Authorised and Regulated by the Solicitors Regulation Authority (568741).

Website by browndog.agency