The Claims Portal is the default method of dealing with personal injury claims that fall within the guideline amounts of between £1,000 and £25,000 in the UK.  The Portal acts as a go-between for Claimants and Defendants.  To pursue a claim a Claimant submits a claims notification form via the Portal. There are 3 stages in the Portal – stage 1 is investigation, stage 2 is negotiation and stage 3 is litigation.