Are you unhappy with the service you are receiving from your solicitor and looking to find a new one?

Switch to Truth Legal – the honest, ethical law firm

Imagine this scenario: you were at a low point, having recently suffered an injury in a road traffic accident or been injured in an accident at work. You received a call from a firm of solicitors. The caller was helpful and you agreed to let them handle your case.

Does that sound at all familiar?

Soon though, you start to realise your claim isn’t being handled by a solicitor at all, but instead by a paralegal / claims-manager / file-handler / case-handler / claims-technician. Whoever it is rarely answers your calls and has hundreds of other clients just like you. Because this is the first time that you’ve brought a personal injury claim, you don’t know whether this is just the way it usually is.

We’re here to tell you that isn’t how it has to be. You should have a good working relationship with the people providing you with legal representation. If they are not listening to you, they can’t provide you with the right kind of personal service. And if your relationship has broken down with the firm you’ve instructed, it’s unlikely that they will want you to remain as their client anyway.

It’s Time To Switch Solicitors!

If you’re concerned about the quality of the service you are getting, ask these questions of the person conducting your file:

  • Are they a qualified solicitor, a barrister, or a Fellow or Member of the Institute of Legal Executives?
  • How experienced are they in dealing with claims like yours?
  • How many active files do they currently have?
  • Do they use specialist barristers at the appropriate stages in a claim?
  • Will they try to obtain an apology for you?
  • What do they put back into the community?

If you don’t like the answers they give you, contact Truth Legal for a consultation about your case. If we can help, we will ask you to sign a release form and then we will contact your old solicitors to organise for the papers to be transferred securely to us. It’s unlikely that you will ever need to speak to your old solicitors again. Once you are our client, we promise that we will look after your claim properly. To see how we put you in control, click here.

Also, if you have a moment, read this blog post written by our founder, Andrew Gray: Lawyers, Doctors: It’s All About Your Bedside Manner, Right?

Benefits of switching solicitors to Truth Legal:

  • Honest and ethical legal advice
  • Experts in personal injury, clinical negligence and employment law
  • Team of friendly lawyers ready to help you every step of the way
  • Local Harrogate solicitors with a national coverage and reputation
  • 5* rating on Trustpilot, the independent reviews website.

We offer FREE initial consultations for all personal injury and clinical negligence matters, plus free 20 minute consultations for immigration and financial mis-selling. Call us today on 01423 788538 or click here to send an enquiry.

Five Star TrustPilot Review

Enquiry about issues at work

I was very pleased with the professional approach that the advise given to me by Navya was very helpful.
I would definitely recommend their services.


Read all reviews on TrustPilot

Five Star TrustPilot Review

Excellent service and they won my case…

Excellent service and they won my case with significantly more of a payout than expected! Professional but really friendly staff. Would highly recommend.


Read all reviews on TrustPilot

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Feel you have a personal injury claim, suffered as a result of clinical negligence or been dismissed unfairly? Whatever your case, we can help.


Truth Legal have been successful in every road traffic accident claim we have handled to date – FACT!