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What our clients say about us

Truth Legal prides itself on exceptional client satisfaction. Don’t just take our word for it, read a small selection of testimonials received from some of our happy clients.

I would like to thank you Andrew for your help and advice in my dispute regarding problems with my car. A car is a very emotive purchase, and is the second largest purchase a person can make so when a series of serious problems occurred with my car and a dispute ensued with my dealership and indeed the manufacturer, it was a very daunting and worrying prospect of taking the matter further to seek legal assistance against two large companies who showed little concern and compassion for the situation I found myself in. It was therefore extremely settling and comforting to be able to discuss the matter with you and to find you believed I not only had a case, but had a strong case in which to take the matter further. Your help and advice regarding investigating my legal protection insurance in order to cover any legal costs was extremely helpful, and a situation that became all mind consuming causing me to have a lot of anxiety, became much more manageable after receiving your no nonsense advice from such a calm and reasonable perspective. I was able to deal with the situation much better and to not dwell on it every minute of my waking day. Just having someone who I have been able to discuss ways in which to tackle the situation and to work our the best way forward has been very reassuring and I cannot thank you enough. I have absolutely no hesitation in recommending you to anyone who requires any legal assistance. Thank you very much indeed. Your help has been invaluable and very much appreciated.
If Carlsberg did law… I recently needed to engage Andrew Gray at Truth Legal to help me with a legal matter and I can quite honestly say I’m glad I did. Andrew and Georgina discussed through my options and a suitable plan was put in place. Throughout the whole process I felt fully informed and Andrew kept on top of the case with regular updates when necessary. I cannot thank Andrew and his team enough for their help and I will continue to refer Truth Legal to colleagues, friends and contacts.
Mark H
I recently asked Andrew Gray of Truth Legal to prepare an Apprentice Statement for me. With Andrew’s expert knowledge of employment law he was able to prepare this for me and I now have a legally compliant Apprentice Statement for my employee, which was prepared very quickly and for a pre-arranged price. Andrew’s professionalism and experience were confidence inspiring and I wouldn’t hesitate to recommend Andrew and Truth Legal to anyone who needs employment law advice.
Dave M
Great bunch of people looked after me so well!
Andrew P
I was thrilled with the professional service I received from Andrew and his team at Truth Legal. A highly competitive capped fee was agreed quickly upfront and when Andrew discovered I would be out of the country for some time, he made sure he was available over the phone despite the time difference. I wouldn’t hesitate to recommend Truth Legal.
Mike S
I was left facing eviction after a series of errors by the benefits office forced me into rent arrears. The whole Truth Legal team went out of their way to help me write a statement free of charge. They also represented me in the eviction hearing in court and got my eviction suspended. Because of Truth Legal my eight year old daughter can stay in her home and doesn’t have to change schools. I would recommend Truth Legal to anyone on account of their professionalism and care.
You have done a wonderful job and been very supportive and given excellent advice. I would like to say a big thank you to you for all your time and effort that you put in to my case. I am and will be recommending you to everyone who needs your services. Once again thanks for all you have done. Now on to the next chapter!
I recently passed a referral to Andrew for a friend we’ll call Mr B, who had suffered an injury whilst at work. Andrew promptly spoke with Mr B and established he did have a potential claim to make. Mr B had been very impressed with Andrew and his diligence in pursuing the claim against Mr B’s employer (who are doing their best to wiggle out of a accepting any responsibility). Although the claim is still ongoing, Mr B has asked me to express his complete satisfaction with how Andrew’s services and would have absolutely no hesitation of recommending Andrew to any-one else he comes across who needs a personal, but determined solicitor to act on their behalf. Thank you Andrew for looking after my friend so well.
Beki W
Thank you very much that I could count on Truth Legal Limited help in my case. I am very grateful for the help and hard work that you have put the team in helping my problem and I am also glad that I could count on the support of Polish advisor Mirek. Thanks to you I believed in justice. I am glad that my nightmare that began in December 2014, is finally over! Thank you again for everything.
Miss M
At Penbrook Bookkeeping we take pride in providing a high level of customer service to our clients. For some time, I have struggled to find a solicitor who could provide a suitable engagement letter that I would be able to issue to my clients. Truth Legal have pulled together an effective, yet simple engagement letter to meet my needs and provide my clients with the professional documentation to give them confidence in the work we undertake on their behalf. Henry, who worked on the documentation, did a first class job and was accommodating with both my questions and amendments even when, at times, I didn’t fully understand some of the legal terminology. I’d have no hesitation recommending Truth Legal to my clients and other businesses I work with.
I was unsure about how to go about making a claim for compensation following a road traffic accident. I was seriously injured and unable to walk for some considerable time. Truth Legal was recommended to me by a firm of solicitors with whom I dealt in other legal matters. John Gibson (solicitor) was ‘assigned’ to deal with my case, which he did in a respectful and informative way. John visited me twice at home because I was unable to get to the Harrogate office. He did not rush and explained everything clearly. Emails were also dealt with promptly. The claim was settled more quickly than I anticipated, mainly because I decided to accept the offer made by the Insurance Company. Although I could have pursued with a medical examination/report I did not want to prolong the situation. John applied no pressure to do so. I’m sure dealing with a firm local to me was the best decision to make. I would certainly recommend Truth Legal should I know of anyone ‘unfortunate enough’ to be in need of the help they can give.
Mrs P
Just a quick message to thank you all so very much for dealing with my claim so efficiently. It does seem a long time ago but I am grateful for your patience especially in view of the fact that I sadly had to escape from Harrogate!
I contacted Truth Legal, to obtain advice regarding a road traffic incident. Whilst parked up our coach was hit by an ambulance, our driver was able to retrieve details from the driver, so that we were able to make contact with the owners. Having spoken to the owners, we were asked to pay for the damage and send them the invoice for refund. We did as asked, and despite numerous telephone calls and emails, we have still not been reimbursed our costs. I contacted Truth Legal for advice on how best to proceed and whether we would be able to take this through to a small claims court. Unfortunately, due to the small amount, it would cost more in legal costs to take this through the court. We have since our discussions, passed this through to our insurers for them to deal with, unfortunately we are still waiting, but hope to have a successful outcome. Just wanted to say thank you for the advice I received from Truth Legal, and for pointing me in the right direction.

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