You have the right to enjoy your holiday in a safe and healthy holiday environment. You also have the right to receive what you, as the consumer, paid for.
If your holiday is not what you expected or if you are injured whilst on holiday you could be entitled to compensation.
Claims can arise if your flight is delayed or cancelled or your baggage is lost damaged or destroyed. Liability may also arise when your travel and accommodation arrangements are changed either with or without notice and where the holiday fails to match its description on which you relied when booking the holiday.
Claims may arise in the event that you suffer injury as a result of an accident whilst on holiday.Tour operators and package holiday companies must in many cases adhere to the European Package Travel Regulations. These allow you in the event of an accident or injury, to make a claim against your tour operator or retailer rather than the hotel, airline, or any foreign defendant that may be identified as being at fault.
Occasionally, tour operators and holiday providers go into liquidation or are forced out of business. Truth Legal can help you with travel and holiday related claims in these circumstances.
Truth Legal are specialist personal injury solicitors and have handled numerous claims. We will handle your claim with utmost care, professionalism and compassion.
As well as helping you seek compensation we will, at your request, seek an apology from any negligent or guilty parties. Only a solicitor or our in-house consultant barrister will conduct your claim. If required, we will use a specialist personal injury barrister.
Wherever possible, Truth legal uses a ‘no win no fee’ agreement.
Please feel free to contact us about your claim.